Another day back at work.  This is a complete change for me - a small company after a big one and a situation where I am the expert (interesting feeling - see story yesterday).  But, just because you've been hired as the big shot, doesn't mean you'll get anywhere...

She asked someone to do something.  Although phrased nicely, she understood the request was resented and would not get done.  Inwardly hurling fire, outwardly, she smiled.